Turn your website browsers into clients

Interact live with browsers on your website via video, audio and text chat

IT’S LIKE
HAVING SKYPE
ON YOUR WEBSITE

OhHi allows you to communicate with your customers on your website using a unique live video chat facility.
Within 10 seconds of customers visiting your site they are able to talk face-to-face with one of your representatives without downloading any software

Or you can
BUY NOW

What is OhHi and what can it do for your business?

  • THE WORLD'S FIRST LIVE VIDEO AND AUDIO CHAT FACILITY

    Ohhi gives your customers the ability to talk to you about your products and services live on your website using our unique video and audio software.

  • OHHI WORKS EVEN WHEN YOU ARE NOT THERE.

    Too busy with other work - no problem. With our offline messaging facility your customers can leave a video, audio or text message with you 24 hours a day, just like an answering service.

  • APPROACH YOUR WEBSITE BROWSERS BEFORE THEY LEAVE YOUR SITE.

    Not only can your customers choose to contact you, but you can also choose to approach them whilst they are simply browsing your site.

  • GET STARTED IN JUST 15 MINUTES.

    The OhHi software is simple to install on any type of site. You could be talking to your customers in just 15 minutes from now!

CLICK HERE TO SEE MORE

Who can benefit from OhHi? Here are just six examples of industries that benefit.

  • RETAIL

    Give the customer the retail service they need from the comfort of their own home. Offer them additional products that they can easily add to their basket and give them the customer service they deserve.

  • TRAVEL COMPANIES

    Encourage customers to buy holidays on your site. Discuss their every need and inspire extra purchases. Create a personal relationship between you and your customer so that when they make the final decision they choose your company.

  • RECRUITMENT

    Conduct pre-interviews, get a better quality of candidate and show your clients that you're using the latest technology to recruit the best employees for their business. Expand your company's ability to recruit in different geographical areas.

  • PRODUCT RESEARCH

    You can really talk to your customers in real time and find out what they like and dislike about your product or service.
    By tracking the location, time spent and the number of pages of your website visited, you also gain a greater understanding of how people browse your site. You can learn which products and services are most popular.

  • GENERATE NEW BUSINESS LEADS

    Video chat is an easy way to upsell goods. Sales staff can guide visitors around the website and lead them to products that complement what they are looking for with a shared screen option.

  • ESTATE AGENTS

    Sell more houses, let more properties and increase your portfolio by being able to speak to landlords LIVE. See who is browsing your site and for how long browsers spend on specific properties. Then activate a live video chat with them - talk them through their needs, meet them at the property and sell..

REGISTER
IMPLEMENT
SELL

Take the tour and see how Ohhi can increse your online sales performance, costumer satisfaction and profitability.
Choose from the Standard, PRO or Corporate package depending on the needs of your company.

12

VERY
SIMPLE
STEPS

Watch the Video Below

 

AT THESE PRICES YOU CAN’T AFFORD TO SAY NO

Choose one of the three packages bellow to video chat with your customers.

 

STANDARD

PRO

CORPORATE

Branding

Customize the client interface with your own brand identity.

Real time visitors tracking

Monitor who is on your site and which page they are visiting in real time.

Personalise your own OhHi page with our design templates

Full access to our design templates library.

Design Customization

Full access to our design templates library.

Team management

Allows you to organize your agents by departments.

 

Offline Messaging

Allows your customers to leave a message (audio-video-text) if none of your operators are online

 

Basic Scenarios

Allows you to create alerts that notify your agents when a visitor has spent a predefined amount of time on your site

 

Conversation history

View conversation history for all operators

 

File Transfer

Allows your operators to transfer files while consulting a customer

 
 

Access to conversation transcript

Gives you the possibility to view/send the full recorded conversation to your customer (audio-video-text)

 
 

Agent Redirection

Allows your operators to redirect clients from one operator to another

 
 

Advertising

Allows you to display ads while your client is on hold

 
 

Advanced scenarios

Allows you to create advanced scenarios that help your agents track possible customers

 
 

SOME ANSWERS TO COMMONLY ASKED QUESTIONS

Here you will find a list of the most asked questions about Ohhi.

16

FREQUENTLY
ASKED
QUESTIONS

 

How many operators can use OhHi?

You can have as many operators as you want. The OhHi fee is payable based on the number of operators you have using the software. You pay per operator, so if you want three operators then you will pay three times the monthly fee advertised for each operator.

Can we upgrade from the standard package to the Pro package?

You can upgrade between any package within your admin area. We will calculate the number of days in the month that you have used each one and bill you accordingly.

Will the customer have to use video chat if they don’t want to or don’t have a camera?

No, this is very much an optional issue. The customer gets to choose which type of communication suits them. If they don’t have a camera or microphone on their computer system then they can only communicate via typing.

How can I tell who is visiting my website?

OhHi works in real time. Within your admin area you will be able to see exactly which page a customer is visiting and the number of seconds and minutes they spend on each page.

Do I need any technical skills to install OhHi?

No, all you need is the FTP account that was provided to you by the hosting company where you originally bought your website. Once you have logged into it, all you have to do is copy and paste a piece of code that we give you into that area. A guide to how to do it is provided.

Can the customer optionally contact an operator?

Yes, a customer at any time can click on the button on the right of every webpage that is automatically placed there as part of the OhHi software. Once clicked they can choose whether the conversation is conducted via video, audio or typing.

How can an operator choose to contact a customer?

There are several ways you can do this. Depending on your package you can set pre-determined options such as the amount of time spent on specific webpages, or whether a customer has landed on a specific webpage, or manually opt in at any time.

When an operator opts in, what does the customer see?

A pop up offering a choice of communication options appears. The customer then can either accept the offer or decline it. If the customer declines the offer then they can carry on browsing the website without being approached again. If they then choose to contact an operator they can easily do this by pressing theLIVE Chat button on the right of your website that automatically gets placed there as part of the OhHi software.

Do I have to have an operator available all the time or can I switch the facility on and off?

No, you can choose when the facility is available within your admin area. With the PRO and ENTERPRISEoptions the customer can leave a message just like an answering machine that you can hear when you open up the system.

Can I speak to a specific operator or get transferred to a manager?

On the PRO and ENTERPRISE package you can be diverted between operators. If one operator needs to hand you over to a more senior personnel then this is easily done. Also a customer can request a specific person and be forwarded onto them by the operator that opens the conversation.

Can I brand my pop up?

Yes, OhHi provides templates to make it easy for you to add your own logo and branding to the OhHi software.

Is there any technical support?

Yes, technical support is available to you from an OhHi operator. In difficult cases we have the facility to view your computer and operate it distantly so that we can fix your problem without you having to lift a finger. This can all be achieved whilst simultaneously talking to you on the OhHi website.

How to use your coupon

If you have been given a coupon, enter the details in the payment area and you will be able to get an upgrade to the PRO or ENTERPRISE package for a maximum of one month.

Payment methods

You can pay online via credit card through our payment system. We calculate the first payment on a daily basis from the first day of the month. So in the first month you will get an invoice based on the number of days you have used OhHi during that month. All subsequent payments will be then based on a calendar month and will remain constant.

Paying without credit cards.

If your organisation wants to pay without using a credit card, then in certain circumstances we can arrange this. Contact our admin office on info@ohhi.co.uk to discuss this option.

Free 30 day trial

The free 30 day trial is limited to one operator using the standard package. If before the date of the expiry of the free trial the client then buys the OhHi software the remaining time on the free trial is cancelled. After the 30 day trial is finished the client will not be able to use the account and access to their admin area will be terminated.

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